[OpenSPIM] Micro-Manager Issue
Johannes Schindelin
johannes.schindelin at gmx.de
Mon Jan 26 17:50:06 CST 2015
Hi Dylan,
On 2015-01-26 18:55, Windell, Dylan wrote:
> I am having trouble sending an email which I have attached below to
> the normal mailing address, I have registered on the site under this
> email account so I am not sure what is the problem.
Unfortunately I cannot see the mail. And I could not see any previous
attempts to subscribe, either, so I allowed myself to subscribe you
directly.
> After reading the recent post regarding SPIM at x64, I am trying to
> get MM to work on my Windows 7 OS working at 64-bit but thus far I
> have not been able to.
Please provide the full information, including all relevant log files
that you can find. Even if they do not make sense to you, they might
help others to help you.
> I have installed my Andor drivers and followed
> the steps to install all the software but despite the new SPIM plugin,
> it does not run at all.
Again, a detailed error report is required to help you. If Micro-Manager
crashes, or if it shows you an error message, or if another message pops
up; all of that is crucial information that is required to help you make
sense of the problem and resolve it.
> In addition, when trying to load my
> configuration the program continues to freeze and crash.
That description is unfortunately not precise enough to identify the
problem. You probably have a CoreLog in your OpenSPIM.app/CoreLogs/
directory that should shed light into the issues.
> I know it is still not yet finished being fixed but I was just
> wandering if there is a temporary fix for this?
Unfortunately, it is not possible with specific information (such as the
information provided by the CoreLog) to know enough about the problem in
order to assess any possible fix. Please copy & paste precise error
messages whenever possible, otherwise write them into a mail as
faithfully as possible, and attach the relevant (parts of the) CoreLog.
Once you do that, I am confident that you will find the OpenSPIM
community to be helpful in getting your system to work, hopefully so
much that you also help others to get their systems to work, too.
Ciao,
Johannes
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