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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Dear Zheng,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I too use an Andor camera and also had problems in the beginning. I followed all the steps listed here first (<a href="http://openspim.org/64bit_OpenSPIM">http://openspim.org/64bit_OpenSPIM</a>).
The drivers work if installed in the OpenSPIM directory and when loading into the config choose the Andor SDK option. The C-states can also be named slightly different in your BIOS settings depending on the make of your PC. The PCI card that Andor provide
is essential, you need to run the camera through the card if you have a USB 3.0 model otherwise it definitely won’t load into the configuration.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If you have done all these, I contacted the Andor support and they are extremely helpful in helping out. They also updated the camera firmware through a remote
session.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">As for the update error, I find downloading a fresh OpenSPIM and updating from scratch sometimes helps.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
Dylan<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:ZH-CN">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:ZH-CN"> openspim-bounces@openspim.org
[mailto:openspim-bounces@openspim.org] <b>On Behalf Of </b>?<br>
<b>Sent:</b> 29 February 2016 06:22<br>
<b>To:</b> openspim<br>
<b>Subject:</b> [OpenSPIM] MicroManager error when configure an andor camera<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi, all <o:p></o:p></p>
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<p class="MsoNormal"> Does anyone use andor camera? I wanted to change my camera to an andor camera. But the micro-manager crashed when I configured the camera. The SPIM software is 64bit. And there is a error log(see the attachment). Besides, the camera
can be used by its owned software correctly.<o:p></o:p></p>
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<p class="MsoNormal"> I tried to update the OpenSPIM. However, the OpenSPIM reported error every time when you started it, and could not be updated.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial Narrow","sans-serif";color:#909090">------------------<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Microsoft YaHei","sans-serif";color:gray">Zheng Huang</span><span style="font-size:10.5pt;font-family:"Verdana","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Microsoft YaHei","sans-serif";color:gray">State Key Laboratory of High Field Laser Physics, Shanghai Institute of Optics and Fine Mechanics, Chinese Academy of Sciences, Shanghai 201800, China</span><span style="font-size:10.5pt;font-family:"Verdana","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Microsoft YaHei","sans-serif";color:gray">Address: No.390, Qinghe Road, Jiading, Shanghai 201800 China</span><span style="font-size:10.5pt;font-family:"Verdana","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Microsoft YaHei","sans-serif";color:gray">Tel: 13120836853</span><span style="font-size:10.5pt;font-family:"Verdana","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Microsoft YaHei","sans-serif";color:gray">E-mail:
<a href="mailto:709314090@qq.com">709314090@qq.com</a></span><span style="font-size:10.5pt;font-family:"Verdana","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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